Residents expressed significant frustration during a recent government meeting regarding the performance of Great Rivers Utility Company. A local resident, who lives near the utility's lagoon, described unbearable odors during the summer months, highlighting a lack of effective response from the company despite multiple complaints.

The resident recounted a series of inadequate responses from Great Rivers, including promises to bring in equipment to address the issues, which were never fulfilled. They criticized the utility for increasing rates while simultaneously providing declining service, questioning the justification for these rate hikes given the ongoing problems with service delivery.

The resident called for an investigation into Great Rivers, asserting that the company is receiving payment without delivering the necessary services to the community. This sentiment reflects a growing concern among residents about the utility's management and operational effectiveness.

The meeting continued with further discussions, indicating that the issues with Great Rivers are a pressing concern for the community.