Residents of a local community expressed their frustrations during a recent government meeting regarding inconsistent water meter readings and subsequent rate increases. One resident highlighted that meter readings have varied significantly, ranging from 19 to 43 days, leading to unexpected overage charges for water usage. This inconsistency has made budgeting difficult for many households, particularly those on fixed incomes.

Concerns were raised about the hiring of a Gulfport-based company to read meters and make repairs, with residents questioning whether they would incur additional costs for these services. The lack of communication regarding improvements since the utility's takeover in February was also a point of contention, with residents demanding transparency about the status of necessary upgrades.

Another resident pointed out the disparity in water rates compared to nearby areas, noting that while they pay a base rate of $36.77 plus additional charges, a new subdivision just a mile away benefits from a flat rate of $25. This has led to feelings of inequity among residents, especially as they face rising costs.

Additionally, a former owner of Superior Utilities criticized the recent rate hikes, which occurred shortly after the utility's acquisition by Great River. He expressed disbelief that rates could increase by 50% despite prior assurances that there would be no increases for two years. The community is now left questioning the future of their water rates, with fears of further increases looming in 2025.

The meeting underscored a growing dissatisfaction among residents regarding water utility management and the financial burden placed on them, prompting calls for accountability and clearer communication from utility providers.