Residents of Adams County voiced their frustrations during a recent government meeting, demanding accountability from Great River, the local water service provider. Community members expressed concerns over rising water bills and alleged inadequate service, with some residents claiming they have been overcharged without receiving proper maintenance or quality water.

Denise Jackson Smith, a representative from Amherst County, highlighted the struggles of low-income residents, including an elderly woman on a fixed income who is burdened by a monthly water bill of nearly $108. Smith passionately argued against any potential rate increases for Great River, stating that the company has consistently raised prices without justification, leading to financial strain on families.

The meeting featured testimonies from multiple residents, including a petition with over 280 signatures opposing further financial support for Great River. Concerns were raised about the company's claims regarding faulty meters, which they cited as a reason for the increased charges. Residents countered that the meetings held to address these issues were well-attended and productive, contradicting the company's assertions.

The community is now calling for a thorough investigation into Great River's practices and for reimbursement for the overcharges they believe they have incurred. The sentiment among residents is clear: they seek a resolution to what they describe as a long-standing issue of mismanagement and financial exploitation by their water service provider.