In a recent government meeting, concerns were raised regarding the significant rate increases implemented by Great River, a local utility provider. Residents expressed frustration over three rate hikes within a single year, questioning the necessity and justification for such substantial increases.

One resident highlighted the utility's formula rate plan, which allows for annual reviews to determine if the requested percentage increase is warranted. If the utility does not meet its financial targets, it can raise rates again in April. This has led to calls for greater transparency regarding the utility's financial performance, with residents asking whether the company's financial records are accessible for public scrutiny.

Additionally, the meeting addressed ongoing issues with water quality since Great River's takeover. Residents reported experiencing brown water, unpleasant chlorine odors, and inconsistent water pressure, raising concerns about the overall reliability and safety of the water supply.

The discussions underscored a growing demand for accountability from utility providers and a need for clearer communication regarding rate changes and service quality.