During a recent government meeting, concerns were raised regarding significant rate increases imposed by Great River Utilities on residents in Hinds County. Community members expressed frustration over the utility's monopolistic practices, which they argue lead to corporate greed and predatory pricing.

One speaker highlighted the necessity for utilities to maintain operational funding while also generating profit, but emphasized that recent rate hikes appear unjustified, particularly following the acquisition of smaller companies by larger entities. The speaker urged the Public Service Commission to deny any further rate increases for the time being, citing the need for consumer protection against such practices.

Residents from Wakeland Hills, represented by Torrance Mayfield, reported that their sewer bill has skyrocketed from $16 to $66.50 per month since Great River's takeover, resulting in substantial profits for the company. Mayfield noted that the community, which includes many retirees, has faced these increases without adequate notification or explanation from the utility provider.

Additionally, concerns were raised about the lack of customer service, with residents reporting difficulties in reaching representatives and receiving assistance. The meeting underscored the need for regulatory oversight to ensure fair pricing and adequate service for consumers, particularly in areas where residents feel vulnerable to monopolistic practices.

The discussions reflect a growing demand for transparency and accountability from utility companies, as communities seek to protect their interests in the face of rising costs and inadequate service.