Residents of Wakeland Hills expressed deep concerns during a recent government meeting regarding a staggering 415% increase in utility rates over the past three years. From September 2021 to September 2024, monthly payments have surged from $16 to $66.50, prompting questions about the justification for such a dramatic rise.

A retired CPA, who previously worked in the utility sector, voiced skepticism about the improvements in service that would warrant this increase. He questioned the oversight of Great River Utility, suggesting that the Public Service Commission (PSC) should ensure consumer protection against what he described as unreasonable rate hikes. He highlighted the lack of authority for the state audit department to conduct audits on Great River, advocating instead for an independent CPA firm to review the utility's financials.

The resident also raised concerns about deteriorating conditions in the area, noting an unpleasant odor from a nearby pond that had not been present in his decades of living there. He called for transparency and communication from the utility company, urging that residents be notified in advance of any future rate increases and provided with clear justifications.

The meeting underscored a growing frustration among residents who feel they are not receiving adequate value for their increasing payments. As the discussion concluded, the community's plea for protection and accountability from regulatory bodies was evident, reflecting a broader demand for fairness in utility pricing.