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County faces recruitment crisis as HR struggles to fill jobs

October 01, 2024 | Chautauqua County, New York


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County faces recruitment crisis as HR struggles to fill jobs
During a recent government meeting, officials addressed ongoing recruitment challenges faced by various county departments, attributing some of the issues to the Human Resources (HR) department. The discussion centered on the potential impact of hiring a dedicated recruiter to streamline the hiring process and improve candidate engagement.

Participants emphasized the need for a recruiter who could oversee the entire recruitment process, from job postings to orientation, ensuring candidates have a single point of contact. This approach aims to enhance efficiency and attract more applicants by presenting county jobs in a more appealing manner. The conversation highlighted the importance of effectively marketing county employment opportunities, with suggestions to improve job descriptions and utilize platforms like Indeed more effectively.

Concerns were raised about the perception of civil service exams, which many candidates find daunting. Suggestions included offering no-fee testing days and exploring the possibility of providing instant results for exams, similar to private sector hiring practices. The current lengthy timeline for civil service appointments was criticized, with officials noting that candidates often face delays of six months to a year before starting work, which could deter potential applicants.

The meeting also touched on the provisional hiring process, where candidates can be employed temporarily while awaiting exam results. However, some officials noted that this system might discourage applicants who fear failing the exam and losing their job. The discussion concluded with a recognition of the complexities involved in the civil service hiring process, including the \"rule of three,\" which mandates that the top three candidates from an exam must be considered before moving down the list.

Overall, the meeting underscored the need for a comprehensive strategy to improve recruitment efforts within the county, addressing both the marketing of job opportunities and the structural challenges posed by civil service regulations.

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Scribe from Workplace AI
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