Albany County boosts veteran services with ambitious outreach plan

November 06, 2024 | Albany County, New York


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Albany County boosts veteran services with ambitious outreach plan
Albany County's recent government meeting highlighted significant advancements in veteran services and mental health initiatives, showcasing a commitment to improving the quality of life for residents.

Scott Leslie, director of the Albany County Veterans Service Bureau, presented an impressive 400% increase in claims processed with the Veterans Administration over the past six months. This surge is attributed to effective hiring practices and modern software improvements, alongside aggressive outreach efforts that have engaged thousands of veterans through community events. Leslie emphasized the importance of these initiatives, stating that they not only facilitate claims but also enhance access to healthcare and other benefits for veterans and their families.

Looking ahead to 2025, Leslie outlined plans to further expand outreach and introduce a new case management position in collaboration with the Department of Mental Health. This role aims to provide ongoing support to veterans throughout the claims process and beyond, ensuring they receive comprehensive care that addresses their physical, mental, and spiritual health needs.

The meeting also featured Dr. Giordano from the Mental Health Department, who discussed the department's ongoing efforts to address mental health issues within the community. He highlighted the importance of collaboration with other county departments and the provision of a wide range of services, including outpatient care and crisis intervention. Dr. Giordano reported a reduction in staff vacancies from 17 to 9, indicating progress in recruitment efforts to bolster the department's capacity to serve the community.

Both Leslie and Dr. Giordano received commendations from committee members for their dedication and the positive impact of their work. The discussions underscored a shared commitment to enhancing support for veterans and addressing mental health challenges, reflecting Albany County's proactive approach to community health and well-being.

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