In a recent government meeting, officials celebrated record-breaking voter turnout in Montgomery County, where 525,000 residents cast their ballots in the 2024 election—the highest number in the county's history. The success was attributed to the dedicated efforts of the voter services team, led by Frank, who implemented significant improvements in the election process.

This year marked Frank's first as the director of elections, during which the team managed to streamline operations despite being one of the leanest in the Commonwealth. Notably, ballots were distributed six weeks earlier than in previous elections, allowing voters ample time to participate. The county also doubled the number of satellite voting offices and added six drop boxes, enhancing accessibility for residents.

The communications team played a crucial role in combating misinformation and ensuring voters were informed about their options. As a result, the mail-in ballot return rate soared to 90%, up from 77% in the primaries. The legal team also faced challenges, including lawsuits from both the McCormick and Casey campaigns, but successfully navigated these disputes to protect voter rights.

Improvements in ballot curing processes led to over 1,168 ballots being corrected this year, a significant increase from the previous election's 33. This achievement reflects the county's commitment to ensuring every eligible vote is counted, contributing to one of the lowest error rates in the state.

Officials highlighted individual stories of voters who benefited from the enhanced services, including a hospitalized voter who successfully cast an emergency ballot and military personnel using absentee ballots for the first time. The meeting underscored a commitment to maintaining the integrity of the electoral process and ensuring that all Montgomery County residents can confidently participate in future elections.