During a recent government meeting, discussions centered around the transition of critical software systems used by Medic EMS, particularly the Computer-Aided Dispatch (CAD) system provided by ZOLL. Paul, a representative from Medic EMS, highlighted concerns regarding ZOLL's potential discontinuation of support for certain products, prompting the search for alternative solutions.

One key software under consideration is CAGSIS, a predictive analytics tool that enhances response times by forecasting the likelihood of 911 calls based on historical data. This software analyzes patterns related to the time of day and day of the week, allowing emergency services to position resources more effectively.

Medic EMS is contemplating a shift from ZOLL to Bradshaw Incorporated for software services. The proposed change is financially feasible, with Bradshaw agreeing to match ZOLL's current annual costs, with only a minor increase projected over a three-year contract. The meeting included a demonstration of the software's capabilities, showcasing heat maps that illustrate call patterns and road closures, which are crucial for optimizing response strategies.

The contract with Bradshaw is under review, with a minor amendment to ensure compliance with state regulations in Iowa for any legal inquiries. The meeting concluded with a call for further questions, emphasizing the importance of the software transition for maintaining efficient emergency response operations.