Transit ridership soars despite fare changes and staffing challenges

November 23, 2024 | Dunn County, Wisconsin


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Transit ridership soars despite fare changes and staffing challenges
In a recent government meeting, officials discussed the performance and future plans of Dunn County Transit, highlighting a significant increase in ridership and the impact of recent fare changes. The meeting began with an overview of the doorstop service and its collaboration with the Aging and Disability Resource Center (ADRC), emphasizing the importance of these services in rural areas.

Key topics included a review of ridership statistics, which showed that despite staffing challenges—such as driver shortages and medical leaves—ridership levels have remained robust. The doorstop service, which had previously been free for two years, transitioned to a fare system in September 2023, charging $1 per ride or offering punch cards for discounted rates. This change has not deterred riders; in fact, community ridership has reached record levels, surpassing previous years.

Officials noted that the increase in community ridership has allowed the doorstop service to better serve those in need, as many former doorstop riders have shifted to the community route for its efficiency and cost-effectiveness. The meeting also touched on financial aspects, including funding sources from human services grants and state payments, as well as plans for a pilot program aimed at enhancing transit access in rural areas by 2025.

Overall, the discussions underscored a successful year for Dunn County Transit, with officials optimistic about future developments and continued improvements in service delivery.

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Scribe from Workplace AI
Scribe from Workplace AI