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City of West Fargo revolutionizes permitting with award-winning platform

November 19, 2024 | West Fargo, Cass County, North Dakota


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City of West Fargo revolutionizes permitting with award-winning platform
In a recent government meeting, officials unveiled a new permitting solutions platform designed to streamline the application process for contractors working in West Fargo. The initiative aims to replace an outdated system that relied heavily on paper and fax submissions, which often led to confusion and inefficiencies.

The new platform allows contractors to register online, submit permit applications, and receive automatic notifications regarding their application status. This centralized system not only enhances communication but also ensures that all necessary documentation, including proof of liability insurance, is collected upfront. By utilizing Geographic Information System (GIS) technology, the platform enables contractors to pinpoint exact work locations, facilitating better planning and coordination with existing utilities.

City officials highlighted the cost-effectiveness of the new system, noting that it was developed in-house in collaboration with Pro West Solutions, eliminating the need for annual software fees typically associated with commercial permitting solutions. The platform also automates the approval process, allowing engineering staff to review applications more efficiently and track permits digitally, which significantly reduces the administrative burden.

The meeting also celebrated the recognition of the GIS team for their innovative work on the project. The team received the Special Achievement in GIS Award from Esri, a prestigious accolade that acknowledges outstanding contributions to the field of geographic information systems. This award places West Fargo among a select group of organizations recognized globally for their leadership and innovation in GIS technology.

Officials expressed pride in the accomplishments of the GIS staff, emphasizing the positive impact of the new permitting platform on the city's operational efficiency and contractor engagement. The meeting concluded with a call for further questions and a round of applause for the team behind the successful implementation of the new system.

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Scribe from Workplace AI
Scribe from Workplace AI