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Dispatch Crisis Forces South Russell to Consider Major Change

October 29, 2024 | South Russell Village, Geauga County, Ohio


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Dispatch Crisis Forces South Russell to Consider Major Change
In a recent government meeting, officials discussed significant changes regarding the Sugar Valley dispatch issue and the potential transition to Geauga County's dispatch services. The conversation highlighted the challenges faced by the current Central Dispatch Board (CBD), which has expanded from six to 32 agencies, resulting in a chaotic environment marked by high turnover rates and inexperienced dispatchers unfamiliar with local landmarks.

Concerns were raised about ongoing IT issues with a multimillion-dollar program that has led to frequent logouts for officers, prompting some agencies to opt out of the system entirely. The South Russell police department is exploring alternatives, including a partnership with Geauga County, which would streamline operations and enhance service delivery.

The proposed move to Geauga County's ADP network is expected to reduce IT costs significantly. Currently, South Russell pays $15,000 annually for IT services, but after onboarding with ADP, costs would rise to approximately $22,100 per year. However, over three years, this transition could save the department $15,000, and over five years, the total savings could reach $25,000.

Officials emphasized that this decision is not a reaction to a recent rate increase but rather a strategic move based on long-standing relationships and the evolving needs of the community. The integration with Geauga County would allow for better coordination with local courts and other services, ultimately benefiting the citizens of South Russell without any noticeable changes in service delivery.

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