City implements new payment system to slash banking fees

November 13, 2024 | Elmhurst, DuPage County, Illinois


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City implements new payment system to slash banking fees
In a recent government meeting, officials highlighted a significant drop in banking expenses attributed to the implementation of a new Enterprise Resource Planning (ERP) system. The city has partnered with a payment module that offers better rates than previous credit card vendors, leading to reduced fees. Additionally, a transition to the Water Smart portal for utility payments has further contributed to cost savings by minimizing credit card transaction fees.

City officials discussed the budget for 2024, noting a shift in wage expenses due to the use of contract staff in the payroll department instead of full-time employees. Currently, the finance department employs two part-time and eleven full-time staff members.

The council also emphasized the importance of encouraging residents to set up autopay for utility bills, which is the most cost-effective payment method. While the city already offers e-check options through the Water Smart portal, direct debit remains the cheapest alternative for residents.

The meeting concluded with positive remarks about the finance department's management, following a leadership transition in recent years. Council members expressed their appreciation for the department's performance and ongoing improvements.

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    Scribe from Workplace AI
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