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Community pharmacists poised to revolutionize patient care

October 17, 2024 | California State Board of Pharmacy, Other State Agencies, Executive, California


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Community pharmacists poised to revolutionize patient care
In a recent government meeting, discussions centered on the evolving role of pharmacists in California's healthcare system, particularly regarding the integration of pharmacists into healthcare networks and the challenges they face with medical billing and electronic medical records (EMRs).

One of the primary topics was the potential for pharmacists to collaborate within Health Maintenance Organizations (HMOs) to enhance patient care. Participants noted that while there are opportunities for pharmacists to form networks, significant challenges remain due to existing payment structures. Health plans expressed concerns about capitation agreements, which limit their ability to compensate pharmacists for services provided alongside those of facilities already under contract. This fragmentation in California's healthcare system complicates the integration of pharmacists into patient care models.

The conversation also highlighted the need for improved EMR systems tailored to pharmacy practices. Current pharmacy dispensing software is often inadequate for managing the clinical services expected from pharmacists. Efforts are underway to establish partnerships with EMR providers to create pharmacy-focused solutions that facilitate better patient care and billing processes.

Additionally, the meeting addressed the importance of advanced consultations, such as Medication Therapy Management (MTM), where pharmacists could potentially bill for their services. Participants expressed hope that future policies would allow pharmacists to provide comprehensive consultations, thereby addressing issues like polypharmacy, particularly among Medicare patients.

The discussion concluded with optimism about the future of community pharmacy, emphasizing the potential for pharmacists to play a crucial role in healthcare delivery. With ongoing efforts to streamline billing processes and enhance training for pharmacists, there is a collective belief that pharmacists can significantly contribute to improving healthcare outcomes and reducing costs in California.

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