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Mental health services face staffing crisis post COVID

October 18, 2024 | Lexington, Rockbridge County, Virginia


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Mental health services face staffing crisis post COVID
During a recent government meeting, key discussions centered around staffing challenges and the implementation of remote work within the outpatient therapy department. Kim Allgood highlighted the current staffing situation, noting that while there are two openings in the therapy department, the overall staffing levels across most programs are stable. However, the shortage of therapists has led to increased wait times for mental health services, a situation exacerbated by the heightened demand for such services since the COVID-19 pandemic.

Allgood acknowledged that many local private therapists are also at capacity, contributing to the ongoing challenges in meeting community needs. The conversation then shifted to the department's approach to remote work. Allgood confirmed that a hybrid model remains in place, allowing staff to work remotely for two to three days a week. This flexibility has proven beneficial, particularly for case management staff, who find that working from home can enhance productivity.

The department plans to continue offering telehealth services as a potential solution to address the therapy staffing shortages. The hybrid work model is expected to remain, with individual supervisors determining the suitability of remote work for their teams. Overall, the meeting underscored the ongoing efforts to adapt to staffing challenges while maintaining service quality in mental health care.

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Scribe from Workplace AI
Scribe from Workplace AI