In a recent government meeting, officials discussed the impending end of the Taxi to Health program, which provides essential transportation services to low-income residents. The program, funded by the American Rescue Plan Act (ARPA), is set to conclude on October 31, 2024, leaving many residents without a reliable means of transportation for medical and social services.
Councilor Danae Neufeld expressed concern over the lack of urgency in finding alternative solutions for the affected residents, noting that the order to address this issue was submitted in July, shortly after the budget was finalized. Neufeld emphasized the need for immediate communication with the 9,000 users of the program to ensure they are aware of the upcoming changes and can plan accordingly.
Lisa Robinson, Director of the Office of Food Access and Healthy Communities, confirmed that efforts have been made to inform current users about the program's expiration. She highlighted that while the Taxi to Health program is ending, a parallel program for seniors, managed by the Council on Aging, will continue to operate.
Robinson also mentioned that the city is exploring sustainable transportation options, including potential partnerships and new service models, but acknowledged the complexities and financial constraints involved in transitioning from the current program.
Deputy Director Kelly Hyland reiterated the challenges faced in maintaining the program and the need for a strategic approach to develop long-term solutions. The meeting concluded with a commitment from city officials to continue working on viable transportation resources for residents, while ensuring that communication regarding the program's end remains a priority.