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Innovative crisis center transforms mental health care approach

October 14, 2024 | Lane County, Oregon


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Innovative crisis center transforms mental health care approach
In a recent government meeting, officials discussed the innovative approach of a chair-based milieu designed to support individuals in crisis. This therapeutic environment aims to provide a safe space for patients, allowing them to engage with peers and receive comprehensive care from a dedicated team of psychiatric professionals, including doctors, nurses, case managers, and peer support specialists.

The facility operates around the clock, emphasizing the importance of personalized discharge planning that begins upon admission. Each patient's discharge plan is tailored to their specific needs, ensuring that they leave with the necessary resources and support. For instance, if a patient has an existing psychiatrist, the staff coordinates appointments prior to discharge, while others may require transportation assistance or family support.

The meeting highlighted the success of this model, noting that up to 70% of patients stabilize and are safely discharged within 24 hours, reducing the need for inpatient psychiatric care. This approach not only enhances patient outcomes but also optimizes the use of community resources.

Visual elements of the facility, including natural imagery and customizable lighting in private rooms, were designed to create a calming atmosphere. The staff's well-being is also prioritized, with dedicated lounges and break rooms to support their needs, reflecting a commitment to sustainable operations.

Courtney Sanchez, the director of partnerships, introduced the next topic, focusing on the Connections walk-in center in Harrisburg, Pennsylvania, which is strategically located within an industrial complex. This center aims to further enhance access to mental health services in the community. The meeting underscored the critical role of such facilities in providing timely and effective mental health care, fostering connections, and supporting individuals in crisis.

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