During a recent government meeting, community member Ronaldo Santiago expressed his frustration regarding systemic issues within the local education system, particularly concerning the handling of student transcripts. Santiago shared a personal account involving his daughter, a recent graduate of NFA, who faced significant challenges on her first day of college due to being dropped from all her classes. This situation arose because her transcripts were not sent in a timely manner by the school, which he attributed to failures within the guidance office.

Santiago highlighted that despite his daughter's proactive efforts to communicate with her guidance counselor, she was often ignored, leading to a delay that put her academic progress at risk. He emphasized that this issue may not be isolated, suggesting that other students could be experiencing similar difficulties.

In his address, Santiago called for a reevaluation of the processes within the school system, particularly regarding communication and the timely delivery of important documents. He criticized the acceptance of recurring problems, urging the board to seek solutions rather than resigning to the status quo. As a technologist, he proposed involving students in developing technological solutions to improve communication and workflow, suggesting that their creativity could inspire faculty to address ongoing issues.

Santiago concluded by stressing the need for proactive measures to prevent future problems, particularly as the school year progresses. His remarks resonated with the audience, highlighting the urgent need for systemic improvements in the local education system.