During a recent city council meeting, discussions centered on the long-delayed White Avenue stormwater project and the implementation of a new software system to track citizen requests.

Councilor Keith Baker initiated the conversation regarding the White Avenue stormwater project, emphasizing the need for timely updates and communication about any changes to the project timeline. He expressed concern for residents who have been waiting for improvements since the project’s inception in 2012. The council reviewed the original plans, which include basic stormwater management features like curbs and gutters, but noted that the project has faced setbacks, including the original engineer's withdrawal from the project.

The council has allocated $500,000 in the current budget for the project, but further engineering work is necessary to ensure compliance with updated requirements, including the addition of a stormwater detention pond. The council is considering hiring a consultant to oversee the construction process, which is crucial given the lack of a survey in the original plans. The estimated cost for reengineering the project could reach $250,000.

Baker stressed the urgency of moving forward to assist the affected residents and suggested that the council should prioritize this issue in future meetings until a resolution is reached.

In a separate discussion, the council explored the potential implementation of a software program designed to track citizen requests and complaints. Baker highlighted the importance of maintaining communication with residents and ensuring their concerns are addressed. The city administrator provided insights into existing tracking mechanisms and proposed a more interactive software solution that would allow for better tracking and notification of requests.

Two software options were presented: a comprehensive version costing approximately $13,236 for the first year, with ongoing costs of $16,500, and a more basic version priced under $9,000 for the first year, with subsequent annual fees of $11,000. The council acknowledged the need for a system that could effectively manage and document citizen interactions, although some members suggested that simpler solutions, such as spreadsheets, might suffice.

The council plans to revisit both topics in future meetings, aiming to expedite the stormwater project and enhance citizen engagement through improved tracking of requests.