During a recent TCC meeting, significant concerns were raised regarding the tax office's handling of its collection software and security systems. The tax office indicated that its current tax collection software is in need of replacement, and while a SOC audit was previously deemed mandatory, it has now been classified as optional. This shift has left some delegates questioning the security of the existing software.

Further complicating matters, it was revealed that the tax office had engaged in discussions with competitors to acquire third-party tax collection rates without the knowledge or approval of TCC delegates or the Keystone Central School Board. This lack of transparency has raised eyebrows, particularly as the tax office has not conducted a formal scope of work or request for proposals.

Additionally, communications from the tax office suggested that there had been months of discussions with Keystone tax collections, which may have influenced the proposal process in favor of certain bidders. Notably, Berkheimer submitted a proposal in April but reportedly did not receive the same level of consideration as others.

The meeting highlighted a growing frustration among board members regarding the fairness and transparency of the tax office's processes. As discussions continue, the board may need to revisit these issues in future meetings to ensure accountability and proper governance.