Residents have raised significant concerns regarding the accuracy of water meter readings, with many reporting dramatic increases in their monthly usage estimates. During a recent government meeting, officials discussed the troubling trend where average monthly water consumption has surged from 6,000-10,000 gallons to figures as high as 20,000-25,000 gallons, despite no changes in residents' lifestyles.

The discussion highlighted the potential need for an audit of the water meter transmission systems, as over 100 complaints have been received since the current administration took office. Officials noted that previous estimated billing practices were implemented due to shortages, but the current situation appears to indicate a deeper issue with the electronic meters (e-meters) themselves.

Concerns were raised about external factors, such as ground vibrations from traffic, potentially affecting meter accuracy. The company responsible for the meters, Aquametrics, has been tasked with investigating these claims, although they have yet to provide conclusive data. Officials acknowledged that similar issues have been reported in nearby areas, suggesting a broader problem with e-meter reliability.

In addition to addressing meter accuracy, the meeting also touched on the need to evaluate the current software system used for billing, which is reportedly outdated by nearly two decades. Officials expressed the necessity of exploring alternative vendors for meter services to ensure residents receive accurate billing and to address the growing uncollectible balance from unpaid bills.

As the situation develops, officials are committed to investigating the root causes of these discrepancies and ensuring that residents are billed fairly for their water usage.