In a recent government meeting, representatives from local service organizations highlighted the growing demand for assistance in Cook County, particularly in the wake of the COVID-19 pandemic. Journeys the Road Home, celebrating its 25th anniversary, reported a significant increase in individuals seeking help, with a focus on both those at risk of homelessness and those currently experiencing it. The organization has transitioned many clients from hotel accommodations back into their shelter program and has opened a new facility that can house up to 40 individuals, with plans to expand services to seven nights a week as volunteer support increases.

Kimberly Mertz, COO of Access to Care, also addressed the meeting, detailing the essential healthcare services provided to low-income and uninsured residents in suburban Cook County. Access to Care offers primary healthcare services for a nominal fee, including physician visits, lab tests, and prescription medications. Mertz emphasized the critical role of their services, particularly for individuals who do not qualify for Medicaid or Medicare, noting that many clients arrive in poor health due to lack of prior medical care.

Both organizations underscored the ongoing challenges faced by their communities and the need for increased volunteer support to meet the rising demand for services. The discussions reflect a broader trend of heightened need for social services as communities continue to recover from the pandemic's impact.