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FTC Faces Pressure to Combat Rising Robocall Scams

September 21, 2023 | Commerce, Science, and Transportation: Senate Committee, Standing Committees - House & Senate, Congressional Hearings Compilation


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FTC Faces Pressure to Combat Rising Robocall Scams
During a recent government meeting, significant discussions centered on the Federal Trade Commission's (FTC) role in combating the growing issue of robocalls and the regulation of emerging technologies, particularly artificial intelligence (AI).

Senator Tester highlighted the frustration many Americans feel regarding the incessant robocalls, noting that the FTC received over three million complaints in just one week. He emphasized the need for the FTC to enhance its enforcement efforts against these deceptive practices, which have only worsened despite previous legislative measures like the Do Not Call Registry. Commissioners present at the meeting agreed on the urgency of the issue, with Commissioner Slaughter stating that the FTC must adapt to technological advancements that facilitate these scams. The commissioners collectively underscored the importance of holding telecommunications providers accountable for the illegal traffic of robocalls, suggesting that the onus should be on them to prevent such calls from reaching consumers.

The conversation also touched on the FTC's potential authority to regulate AI technologies. Commissioners expressed that while existing laws could apply to AI-related practices, there may be a need for new legislation to address specific challenges posed by these technologies. They acknowledged the risks associated with AI, particularly in relation to fraud and scams, and indicated a willingness to work with Congress to identify any regulatory gaps.

Additionally, the meeting addressed the implications of Section 230 of the Communications Decency Act, which provides immunity to online platforms from liability for user-generated content. Several commissioners argued that limiting this immunity in federal enforcement actions could enhance consumer protection and accountability for tech companies.

Overall, the meeting underscored the FTC's commitment to addressing consumer protection issues in an evolving technological landscape, while also recognizing the need for legislative support to effectively tackle these challenges.

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