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Torrance launches innovative microtransit pilot program

August 21, 2024 | Torrance City, Los Angeles County, California


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Torrance launches innovative microtransit pilot program
During a recent city council meeting, Torrance officials discussed the approval of a new microtransit pilot project, \"Connect Torrance,\" aimed at enhancing local transportation options. The initiative, presented by Transit Director Kim Turner, seeks to provide on-demand transit services that will complement the existing Torrance Community Transit Program (TCTP), which primarily serves seniors and disabled residents.

The Connect Torrance program is designed to improve first-mile and last-mile connections to the new Mary Kay Giordano Regional Transit Center, offering residents greater flexibility and reducing traffic congestion. The project has received $1 million in funding from the Los Angeles Metro's Visionary Seed Fund, which supports innovative transit solutions.

David Mock, the Transit Planning Manager, explained that the microtransit service will operate similarly to rideshare apps like Uber and Lyft, allowing users to book rides in real-time through a dedicated app or via a call center for those less comfortable with technology. The service will feature eight vehicles, including four that are wheelchair accessible, and will operate Monday through Friday from 7 a.m. to 7 p.m., with extended hours during special events.

The pilot program will cover a designated area of approximately 9.2 square miles, allowing residents to travel anywhere within Torrance for a flat fee of $5. This fee structure aims to simplify fare payments and ensure the program's sustainability. The council emphasized the importance of community outreach to inform residents about the new service, with plans for demonstrations and marketing campaigns to engage potential users.

While the initiative has garnered support, some public comments raised concerns about competition with existing taxi services and the practicality of the program. Council members expressed optimism about the potential benefits of the microtransit service, particularly for those who rely on public transportation for essential trips. The council is expected to finalize the approval process, with the service anticipated to launch within the next 10 to 12 weeks.

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