In a recent government meeting, officials discussed key initiatives aimed at improving the efficiency of the local electrical system and addressing community concerns regarding tree trimming practices.
One of the primary topics was the implementation of automated controls designed to optimize the system's voltage and reactive power (VARs). These controls will activate when voltage levels deviate from the desired range, ensuring that electricity production remains profitable. The Georgetown maintenance crews are currently working on this project, which is expected to enhance the reliability of electricity distribution.
Additionally, a meter testing program was introduced to ensure the accuracy of electricity billing, particularly for large commercial customers and residential accounts. This initiative aims to minimize financial losses by verifying that all meters are functioning correctly.
Community feedback was also a significant focus during the meeting, particularly regarding tree trimming in historic neighborhoods. Amanda, a council member, highlighted complaints from residents about inadequate notification and dissatisfaction with the contractors hired for tree maintenance. In response, Electric Operations Manager Mike Westbrook explained that notifications are sent out 30 days in advance of any tree trimming. He emphasized the importance of having a dedicated employee to address customer inquiries and concerns, ensuring that residents feel informed and involved in the process.
Westbrook acknowledged the sensitivity surrounding tree trimming, especially in areas with heritage trees, and assured that the city would work closely with contractors to respect community sentiments. He also mentioned plans to evaluate contractor performance based on citizen feedback to improve future tree maintenance efforts.
The discussions underscored the city's commitment to maintaining reliable electricity services while balancing the needs and concerns of the community regarding environmental aesthetics.