During a recent meeting with the Secretary of State's office, APTA Georgia President addressed significant challenges faced by physical therapists (PTs) and physical therapist assistants (PTAs) regarding the new licensing renewal system. The transition to the new system, which went live in October 2023, has been marred by technical difficulties, leading to widespread frustration among the approximately 12,000 licensees in Georgia.

Members reported issues such as difficulties accessing their accounts, incorrect autofill information, and delays in receiving responses from the state board. These problems persisted even after the renewal deadline was extended to January 31, 2024, with many still unable to verify their accounts weeks past the original deadline.

APTA Georgia has been proactive in communicating these issues to the Secretary of State's office, but has encountered roadblocks in resolving them. The organization has taken on the role of primary information source for its members, despite feeling that this responsibility should lie with the state office. A formal letter outlining anticipated delays for new graduates was sent in April, highlighting the need for a smoother licensing process, especially as hundreds of students prepare to apply for licensure.

The meeting also revealed ongoing issues with fingerprinting for new graduates, attributed to vendor-related delays. APTA Georgia has reached out for solutions but has yet to receive a response. Additionally, suggestions were made to streamline the licensure process, including the elimination of secondary licensure requirements for PTs.

The meeting underscored the urgent need for improved communication and efficiency in the licensing process to support both current licensees and new graduates entering the profession. APTA Georgia remains committed to collaborating with the Secretary of State's office to address these challenges and enhance the overall experience for physical therapy professionals in Georgia.