In a recent government meeting, officials discussed the protocols in place for reaching property owners when certified mail fails to deliver. Brian Myers from the compliance department outlined the department's commitment to exhaust all avenues to locate property owners, particularly in cases where they reside out of state.
Myers emphasized that the compliance office employs various methods beyond certified mail to establish contact. This includes utilizing databases to access nationwide information, such as addresses and phone numbers. He acknowledged that while the process can be time-consuming, the department follows a systematic approach to ensure diligent efforts are made before escalating issues.
The discussion highlighted the challenges faced when public records do not yield accurate information. Myers noted that in such instances, the team resorts to traditional investigative techniques to track down property owners. The reliance on public records, including data from the assessor's office and clerk of court, is a critical part of their strategy, although it is not always successful.
The meeting underscored the importance of effective communication and the lengths to which the compliance office will go to resolve property-related issues, ensuring that property owners are informed and able to address any concerns.