Residents of Austin's southeast and northeast neighborhoods gathered at a recent city meeting to voice their concerns over severe flooding and sewage backups that occurred during a heavy rainstorm. Many homeowners reported unprecedented water intrusion, with some experiencing significant property damage, including the loss of appliances and personal belongings.

Ken Gorman, a resident for nearly four decades, shared his experience of returning home to find water entering his home for the first time. He noted that while his property was not severely impacted, many neighbors faced extensive damage, particularly those with finished basements. Another resident, Courtney Natishin, highlighted the widespread destruction in their area, with dumpsters lining driveways as families dealt with the aftermath of sewage flooding.

City officials, including Steven Lang, addressed the community's concerns, acknowledging that the flooding was not an isolated incident but part of a long-standing issue exacerbated by recent heavy rains. Lang explained that the city is currently gathering data to assess the extent of the flooding and is utilizing an online survey to collect information from affected residents. He emphasized that the city has been proactive in inspecting sump pumps and other potential sources of inflow into the sewer system, but the problem remains complex.

Lang noted that while the city has made efforts to inspect and address issues related to sump pumps, they have identified additional challenges, such as footing drains improperly connected to the sewer system. He assured residents that the city plans to continue inspections and seek solutions, although he cautioned that immediate fixes are unlikely.

Residents expressed frustration over the lack of clear answers and the financial burden of repairs. One homeowner questioned why they should bear the costs of issues that may stem from outdated city regulations and inspections. Lang acknowledged the difficulty of addressing problems rooted in historical practices and assured residents that the city is committed to finding solutions.

The meeting underscored the urgent need for improved infrastructure and communication between the city and its residents as they navigate the challenges posed by severe weather events and aging systems.