Pet Boarding Expansion Plan Set to Transform Local Business

In a recent meeting, the management of Downtown Paw presented plans to expand their services to include cat boarding, a request driven by increasing customer demand. Since opening in February 2022, the facility has grown significantly, averaging 350 check-ins per month for dog daycare and establishing itself as a popular destination for cat grooming in Malden.

The proposed changes involve swapping the current office space with two back rooms designated for cat boarding. This adjustment will allow for a dedicated area for cats, minimizing stress by keeping them separate from dogs. The facility is already equipped with the necessary kennels and supplies, eliminating the need for construction or additional build-outs.

Currently, Downtown Paw operates Monday through Friday from 7 a.m. to 6 p.m., with plans to extend hours for weekend daycare during peak holiday months. The facility is limited to a combined total of 45 animals per day, including both dogs and cats, as per Malden Animal Control regulations. To accommodate the anticipated increase in clientele, additional staff will be hired to maintain appropriate caregiver-to-animal ratios.

Support for the boarding initiative is strong, with a petition gathering 114 signatures and endorsements from local businesses. Animal Control Officer Kevin Olkin expressed his full support for the special permit required for the expansion.

The management emphasized their commitment to quality care, stating that pets will never be left unsupervised, and cleaning protocols are in place to ensure a hygienic environment. The introduction of cat boarding is expected to enhance the services offered at Downtown Paw, catering to a growing market of pet owners seeking reliable overnight care for their animals.