Residents of Azusa are raising serious concerns regarding the newly constructed property, Lumia, following reports of significant construction issues and miscommunication from leasing staff. A recent meeting highlighted the frustrations of a family who moved into the building just last week, only to find it in a state that they deemed unlivable, particularly for their 11-month-old baby.
The family expressed that prior to signing their lease, they were assured that the second floor, where they would be residing, would be completed and free from ongoing construction. However, upon moving in, they discovered that the area resembled a construction site, with dust, debris, and hazardous conditions present throughout the premises. They reported open doors, exposed cords, and non-functional elevators, raising concerns about safety and livability.
In their attempts to address these issues, the family faced challenges in communicating with the leasing staff, who reportedly indicated that breaking their lease would incur a fee of $8,000. The family believes this charge is unfair given the circumstances and has sought assistance from external agencies, including State House LA, to investigate the property's compliance with safety regulations.
The family also noted difficulties in verifying the building's certificate of occupancy, with conflicting information provided by the leasing staff and local authorities. They have reached out to various departments, including LA County Building and Safety, but have encountered jurisdictional limitations that have complicated their efforts.
As the situation unfolds, residents are calling for greater transparency and accountability from property management to ensure that living conditions meet safety standards and that tenants are treated fairly.