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Library seeks urgent staffing boost to meet growing demand

July 11, 2024 | Oregon, Dane County, Wisconsin



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This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Library seeks urgent staffing boost to meet growing demand
During a recent government meeting, library officials presented a compelling case for increased staffing and operational hours to accommodate a growing community demand for services. The discussions highlighted the urgent need for a year-round Limited Term Employment (LTE) position and an additional circulation assistant to address staffing shortages during peak times, particularly on Tuesday nights and Saturdays.

Library representatives noted a significant 25% increase in circulation, which has resulted in a higher volume of items to manage, including check-ins and shelving. To maintain service quality, they proposed expanding the hours of an existing information desk position and adding a part-time youth services role to support the burgeoning programming needs, especially in light of recent expansions in facilities.

The officials emphasized the stark contrast between their staffing levels and those of comparable communities, revealing that their current programming, which has reached 300 events impacting 10,000 attendees, is managed by only three full-time staff members. This limitation has raised concerns about the sustainability of service delivery as programming continues to grow.

The library's organizational chart was shared, indicating proposed areas for additional staffing. While acknowledging the contributions of the tech services department, officials stressed that enhancing staffing in other areas would ultimately benefit the entire library system by alleviating pressure on existing staff.

Concerns were also raised regarding the potential implementation of Sunday hours, which could further strain staffing resources. Historical data indicated that previous attempts to introduce Sunday operations had detrimental effects on staff morale due to overwork. The library is cautious about expanding hours without adequate staffing to support it.

In conclusion, the library's request for additional positions is framed not only as a response to current operational challenges but also as a strategic move to enhance community engagement and service delivery in the face of increasing demand. The discussions underscored the importance of investing in library resources to ensure that the community's needs are met effectively.

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