During a recent government meeting, officials discussed ongoing efforts to assist families facing eviction due to rent delinquency, highlighting a significant reduction in the number of residents behind on payments. At the height of the pandemic, approximately 75-80% of residents were delinquent, but that figure has now decreased to around 50 families, with current delinquencies totaling approximately $52,000, down from $113,000 earlier this year.

Claudette, a key advocate in the housing authority, shared her approach to managing delinquency, which includes proactive communication with residents. She emphasized the importance of personal interaction, stating that she personally visits families who are two months behind on rent to discuss repayment options and provide support. Claudette noted that she has successfully negotiated repayment agreements with nearly 46 families, demonstrating a commitment to keeping families housed rather than resorting to eviction.

The housing authority has implemented a structured process for handling delinquent accounts, sending out notices at various stages of delinquency. A five-day notice is issued for those who are at least one month behind, while a 30-day notice is sent to those two months behind. The goal is to provide ample opportunity for residents to catch up on payments before legal action is taken.

Officials acknowledged the challenges posed by the eviction process, including the impact on occupancy rates and the emotional toll on families. They reiterated their commitment to working with residents to find solutions, including partnerships with agencies that offer budgeting and financial literacy resources.

The meeting underscored a broader commitment to housing stability, with officials expressing a desire to ensure that families have the support they need to avoid homelessness. The proactive measures taken by the housing authority reflect a shift towards a more compassionate approach to housing management, prioritizing the dignity and well-being of residents.