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Unexpected ambulance bill sparks confusion and concern

July 03, 2024 | East Aurora, Erie County, New York



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This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Unexpected ambulance bill sparks confusion and concern
In a recent government meeting, a local resident recounted an experience involving emergency medical services that has raised concerns about transparency and billing practices. The individual described a situation where emergency medical technicians (EMTs) were called to transport a family member, John, to Millard Fillmore Suburban Hospital. The decision to call for EMT assistance was made by the resident, who believed it was the safest option, despite considering driving John themselves.

The resident later received a surprising bill of nearly $3,000 from a company identified as AMR, which they had not previously known was involved in the transport. This revelation prompted questions about the identity of the EMTs who responded to the call, as the resident had assumed they were local emergency responders. The lack of familiarity with AMR and the unexpected financial burden has left the resident and others in the community seeking clarity on the services provided and the associated costs.

This incident highlights potential gaps in communication regarding emergency services and raises broader questions about the billing practices of private ambulance companies operating in the area. The resident's experience underscores the need for increased awareness and transparency for community members regarding who is responding to emergency calls and the financial implications of those services.

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