In a recent government meeting, officials discussed a strategic shift away from traditional cable TV services, specifically the decision not to renew their contract with Skidder, a cable provider, by June of next year. The board emphasized the importance of transitioning customers to fiber and streaming services, aiming to empower users to choose their preferred streaming platforms rather than being tied to cable.
The plan, presented for consensus rather than formal approval, is part of a long-term strategy that has been in discussion for several years. Officials highlighted the need for outreach to current cable users, particularly businesses that may be using multiple cable boxes, which incur significant rental costs. The outreach will include personal visits and informational materials to help customers understand the benefits of streaming and fiber services.
As part of the transition, the board acknowledged the potential for customer complaints as the deadline approaches, with plans to provide ample notice and support to those affected. They are also considering initiatives to educate older populations about streaming technology, recognizing that many may not fully understand the services they currently use.
While the timeline for phasing out coaxial internet services remains uncertain, officials indicated that the transition for remaining customers, particularly those in apartment buildings and trailer parks, will require tailored approaches to ensure service continuity. The meeting underscored a commitment to keeping the community informed and supported throughout this significant change in service delivery.