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Transportation Crisis Looms as School Year Begins

August 26, 2024 | Methuen Public Schools, School Boards, Massachusetts


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Transportation Crisis Looms as School Year Begins
In a recent government meeting, officials addressed ongoing concerns regarding school transportation, particularly in light of recent budget cuts that eliminated key administrative positions, including the director of transportation and security. The superintendent and her staff are currently managing the situation, with a focus on improving communication and addressing parent concerns about busing.

One significant topic discussed was the potential for conducting a parent survey to gather feedback on transportation services. Officials acknowledged that while most drivers are performing well, isolated incidents have raised questions about service quality. The idea of a survey was proposed to quantify these issues, although it was noted that a more comprehensive approach might be to incorporate feedback into an ongoing audit rather than launching a separate survey.

The meeting also highlighted the challenges faced by the transportation provider, NRT, particularly regarding driver hours. Some drivers reportedly expressed concerns about being capped on hours, which prompted discussions about the contractual obligations and protections for drivers. Officials emphasized the importance of ensuring that drivers feel secure in reporting any issues, suggesting that whistleblower protections could be included in future bid specifications for transportation contracts.

Additionally, the meeting addressed protocols for handling late buses, especially with the start of the school year and ongoing construction affecting routes. Officials reassured parents that communication systems would remain in place to notify families about delays, ensuring that students are kept safe and informed.

Overall, the discussions underscored the administration's commitment to improving transportation services and communication with parents, despite the challenges posed by budget constraints and staffing changes.

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