In a recent government meeting, officials discussed the successful implementation of an AI-driven pilot program aimed at streamlining the permit review process. The program, known as SIV Check, has demonstrated significant reductions in review times for both residential and stormwater quality applications.

During the pilot, which included three phases—configuration, internal beta testing, and external beta testing—the results showed an impressive average reduction of 64% in review times for residential applications, with some reviewers cutting their time from over 100 minutes to less than 20 minutes. For stormwater quality reviews, the average reduction was 46%, with typical review times dropping from 90-120 minutes.

Officials expressed optimism about the program's potential to enhance efficiency and educate both plan reviewers and applicants about necessary requirements. Following the pilot's conclusion, plans are underway to procure a contract for broader implementation, including commercial applications, which account for 40% of building permits.

In addition to the SIV Check updates, the meeting addressed concerns about application backlogs. Officials confirmed that a new IT system, set to go live on August 5, will provide applicants with a dashboard to track their permit status, enhancing transparency and accountability. This system aims to alleviate confusion regarding application processing times and responsibilities.

Concerns were raised about delays in the stormwater quality review process, which often involves multiple departments. Officials acknowledged the need for improved educational materials to help applicants submit complete applications and reduce the number of review cycles. They also indicated a commitment to collaborating with the Board of Water Supply to facilitate faster processing.

Overall, the meeting highlighted significant advancements in the permit review process, with a focus on leveraging technology and education to address existing challenges and improve service delivery.