During a recent government meeting, officials addressed ongoing service delivery challenges related to residential trash collection in the community, particularly concerning the current contractor, Waste Connections. The company is facing significant labor shortages, primarily due to a lack of qualified CDL drivers and difficulties in retaining existing staff. These issues have led to delays in the pickup of trash and recycling, with garbage collection being prioritized over recycling and yard waste.

The city’s contract with Waste Connections is set to expire on October 1st, prompting officials to take action to improve service. They are working with the city attorney to enforce contract provisions and are engaging Waste Connections to bring in additional resources, including \"blue team members\" from outside the area and offering incentives to retain current staff. Furthermore, the city is collaborating with a new vendor, Frontier, to explore options for an earlier transition to their services.

Officials emphasized that improving waste collection is a top priority. One suggestion raised during the meeting was to enhance communication through the Waste Connections app, allowing residents to receive timely updates on service delays, particularly for recycling pickups. This initiative aims to keep residents informed and mitigate frustration stemming from the current service disruptions.