During a recent government meeting, key discussions centered on improving customer response times within the Human Resources (HR) department, addressing teacher recruitment and retention, and enhancing school climate and culture.

A participant raised concerns about the slow response times from HR, particularly in the context of collective bargaining. The HR team, led by Micah Dunlap, is actively working to analyze and improve these response times, acknowledging the high volume of inquiries typical in K-12 institutions. The team is assessing current staffing levels and operational systems to better support teachers and staff seeking assistance.

The meeting also highlighted the importance of recruiting a diverse teaching staff that reflects the student population. Efforts are being made to recruit locally and regionally, particularly from states with significant Latino communities, rather than solely looking internationally. The Office of Talent Acquisition is focusing on understanding the demographics of both students and staff to identify gaps and improve representation.

Additionally, the discussion included strategies for utilizing exit and stay surveys to gather data on teacher retention. Training for administrators on conducting exit interviews has been implemented, with a focus on customizing school cultures to better support staff. The HR team is also exploring the introduction of continuous feedback mechanisms to allow staff to voice their concerns throughout the year, rather than only during exit interviews.

The meeting concluded with an emphasis on the need for ongoing support and development for teachers, particularly those facing challenges. The HR team is committed to fostering a collaborative environment that prioritizes staff development over punitive measures, aiming to enhance overall retention and job satisfaction among educators.