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City audit reveals critical e-scooter safety data gaps

August 28, 2024 | Austin, Travis County, Texas


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City audit reveals critical e-scooter safety data gaps
In a recent government meeting, officials presented findings from an audit on electric scooter enforcement in Austin, highlighting significant challenges in data collection and coordination among stakeholders. Patrick Johnson, leading the presentation, noted that since their introduction in April 2018, e-scooters have facilitated approximately 18 million trips in the city.

The audit revealed three primary findings, the first of which emphasized the difficulties in obtaining complete and reliable safety data. Despite the city requiring e-scooter providers to report trip and collision data, inconsistencies in definitions and reporting practices have led to incomplete collision statistics. For instance, one provider reported 340 collisions from 4 million trips, while another reported none from over 2 million trips. This lack of reliable data hampers the city's ability to assess the safety of e-scooters and implement necessary improvements.

The second finding addressed coordination challenges among various stakeholders, including users, providers, and city departments responsible for enforcement. The Austin Police Department and Transportation and Public Works staff face communication barriers that delay enforcement actions and rule updates. Staffing shortages and the evolving nature of e-scooter operations further complicate these efforts.

The findings underscore the need for improved data collection methods and enhanced collaboration among stakeholders to ensure the safety and effective regulation of e-scooter usage in Austin.

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