Residents of Creekside voiced urgent concerns during a recent township meeting regarding ongoing power outages and the inefficiency of CenterPoint Energy's response efforts. Many community members expressed frustration over the lack of communication and support from the utility company, particularly in light of recent severe weather conditions.

One resident highlighted the financial burden of relying on generators, noting that their natural gas bill had skyrocketed due to prolonged outages. They called for immediate assistance, especially for elderly neighbors who are struggling without power. Another speaker emphasized the need for the township to intervene and apply pressure on CenterPoint to elevate the urgency of their restoration efforts.

Concerns were raised about the apparent inefficiency of CenterPoint's crews, who reportedly began work late in the day and left early, leading residents to feel that the situation was not being treated as an emergency. A formal investigation into the utility's pre-storm maintenance and overall infrastructure was suggested, with residents questioning why outages occur even with minimal weather disturbances.

The communication from CenterPoint was also criticized, particularly the confusing status maps that misrepresent the actual power situation in the area. Residents argued that the maps should clearly indicate outages in red and powered areas in green, rather than presenting an overly optimistic view of the situation.

Additionally, the lack of redundancy in the power supply for Creekside was highlighted as a significant issue. Residents called for a secondary power feed to ensure reliability, especially for critical facilities like hospitals and emergency services. They expressed disbelief that after previous storms, promises of infrastructure improvements had not been fulfilled.

The meeting concluded with a poignant question from a young resident, asking why power outages are a frequent occurrence, encapsulating the community's frustration and desire for answers. The township is now urged to take a more active role in advocating for better service and accountability from CenterPoint Energy.