During a recent government meeting, Waukesha resident Joe Ziggler voiced concerns regarding the city's upcoming contract for recycling and refuse collection services. Speaking from his home at 125 South Charles Street, Ziggler highlighted significant communication challenges he faced with the current service provider, particularly during the summers of 2021 and 2023. He reported experiencing multiple missed pickups and a lack of resolution from the company, emphasizing the need for improved service reliability as the city considers a potential switch in providers. Ziggler's remarks underscore the importance of effective waste management services for residents and the critical role of communication in addressing service issues.