Business owners in Charlestown are sounding the alarm over the significant impact of ongoing construction projects on their livelihoods. One local entrepreneur, who operates two businesses in the area, reported a staggering 30% drop in sales compared to last year, prompting her to reach out to city officials for assistance.

The business owner expressed frustration over the lack of adequate communication regarding the construction schedule. While Boston Water and Sewer is supposed to provide two weeks' notice before major work begins, she noted that contractors from National Grid often give only three to four days' notice. This limited timeframe has made it nearly impossible for her to prepare for the disruptions, which are expected to last for up to two years.

As a result of the construction, she has had to scale back inventory and purchasing, leaving her unable to stock up for the crucial holiday season. The financial strain has created a cyclical problem, where diminished sales lead to insufficient cash flow, further hindering her ability to operate effectively.

The owner also highlighted the challenges of maintaining employee morale amidst the disruptions, particularly as her businesses cater to tourists along the Freedom Trail. With foot traffic significantly reduced, she has struggled to attract customers back to her storefronts.

Additionally, she raised concerns about inadequate police presence at construction sites, which has exacerbated traffic issues and made it difficult for customers to access her businesses. The lack of communication from city officials regarding construction delays and roadblocks has left many local business owners feeling unsupported and uncertain about the future.

The situation has garnered media attention, with local news outlets covering the struggles faced by businesses in the area. As construction continues, the need for improved communication and support from city officials has become increasingly urgent for those affected.