A powerful call for accountability echoed through the California Public Utilities Commission (CPUC) workshop on March 17, 2023, as advocates for vulnerable populations demanded urgent reforms in electric utility practices. The session highlighted a glaring inconsistency in fast trip rules among the state's three major for-profit electric utilities, raising questions about the CPUC's oversight and commitment to protecting those most at risk during power outages.

Advocates expressed frustration over the lack of standardized protocols for fast trip outages, which can leave vulnerable seniors and individuals with disabilities without essential services. "Why isn't the CPUC doing anything about this?" one speaker implored, emphasizing the need for clear standards that ensure equitable treatment for all Californians.

The discussion also spotlighted the inadequacies of the medical baseline program, which is intended to support those with critical health needs. Critics argued that the program fails to reach many who require assistance, leaving them unaware of available benefits. "We need real change and real solutions," one advocate stated, calling for the CPUC to simplify access to resources like permanently installed residential batteries that can provide backup power during outages.

Concerns were raised about the financial motivations behind the utilities' practices, with advocates suggesting that the shift to fast trip outages is driven by cost-saving measures rather than public safety. "There's a very simple reason, a fiscal reason for that," one speaker noted, pointing out that utilities save money by not having to warn customers about impending outages.

The workshop also revealed a lack of accessible communication and transportation options for those with disabilities during emergencies. Advocates criticized the CPUC for not ensuring that essential services, such as accessible hotel rooms during evacuations, are available when needed most.

In closing, the advocates urged the CPUC to take immediate action to protect vulnerable populations, emphasizing that without proper oversight, the lives of thousands remain at risk. The session underscored the urgent need for the CPUC to not only address the shortcomings of electric utilities but also to ensure that its own processes are inclusive and accessible to all Californians.