Residents of Surprise Valley are raising urgent concerns about the reliability of cell phone service in their area, particularly in light of recent changes to local communication infrastructure. During a recent California Public Utilities Commission (CPUC) workshop, community members highlighted the critical need for dependable wireless service, especially given the lack of major medical facilities nearby.

With the nearest hospitals located in Reno or Redding, residents emphasized that having the ability to call 911 is not just a convenience but a vital health and safety issue. The community currently relies on a limited number of cell towers, and any disruption in service could have dire consequences for those in remote areas, such as the Fort Bidwell tribal community and Eagleville.

Participants in the workshop expressed frustration over the lack of communication regarding the transition of these towers, which they fear could leave them without essential emergency services. The area spans approximately 75 miles, and the potential loss of cell service could isolate residents in emergencies, making it imperative for local authorities and service providers to address these concerns promptly.

As discussions continue, the CPUC is urged to prioritize the needs of rural communities like Surprise Valley, ensuring that reliable communication services are maintained to safeguard public health and safety. The outcome of these discussions could have lasting implications for residents who depend on these services for their well-being.