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New Hampshire establishes residents' rights and complaint procedures for continuing care facilities

January 22, 2025 | Introduced, Senate, 2025 Bills, New Hampshire Legislation Bills, New Hampshire


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New Hampshire establishes residents' rights and complaint procedures for continuing care facilities
The New Hampshire Legislature has introduced Senate Bill 124, a significant piece of legislation aimed at enhancing the rights of residents in continuing care retirement communities (CCRCs). Introduced on January 22, 2025, the bill seeks to establish a comprehensive residents’ bill of rights, ensuring that individuals living in CCRCs are informed of their rights and can exercise them without fear of retaliation.

Key provisions of Senate Bill 124 include the requirement for providers to present residents with a written bill of rights before signing any continuing care contracts. Additionally, providers must prominently display information on how residents can file complaints regarding violations of these rights, ensuring transparency and accountability. The bill also stipulates that residents have the right to contact public agencies and elected officials without facing retaliation from providers.

Another critical aspect of the bill addresses the transfer or sale of control within CCRCs. Providers must notify the commissioner of any significant asset transfers or changes in control, ensuring that such actions are in the best interests of current and future residents. This provision aims to protect residents from potential disruptions in care and services during ownership changes.

The bill has sparked notable discussions among lawmakers and stakeholders. Proponents argue that it is essential for safeguarding the rights of vulnerable residents, while opponents express concerns about the regulatory burden it may impose on providers. Amendments to the bill are expected as it moves through the legislative process, with some lawmakers advocating for clearer definitions of terms and conditions related to asset transfers.

The implications of Senate Bill 124 are significant, as it seeks to empower residents and enhance their quality of life within CCRCs. Experts suggest that by establishing clear rights and protections, the bill could lead to improved care standards and greater accountability among providers. As the bill progresses, its potential impact on the state's continuing care landscape will be closely monitored by both advocates and critics.

In conclusion, Senate Bill 124 represents a pivotal step toward reinforcing the rights of residents in New Hampshire's CCRCs. With ongoing discussions and potential amendments, the bill's future will shape the relationship between residents and providers, ultimately influencing the care and support available to some of the state's most vulnerable populations.

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