The Kansas Corporation Commission convened its regular business meeting on December 3, 2024, addressing key agenda items including 15 consent items and two notice items. The meeting, led by Chair French and attended by Commissioners Keane and Keither, began with the unanimous approval of the consent agenda without any questions or discussions.

The first notice item involved a formal complaint against Kansas Gas Service (KGS) filed by a resident, Ms. Twigg, regarding a disputed bill of approximately $700 for a past due amount from a previous residence. Following an investigation, KGS maintained that the bill was valid and had been transferred to her current address, albeit with some confusion regarding its presentation. The commission ultimately approved the staff's recommendation to deny the complaint, concluding that the billing was appropriate.

The second notice item concerned a complaint filed by Mr. Mallett and Ms. Shaw against KGS, which was deemed too vague to warrant a prima facie determination. The commission agreed with staff recommendations to not make a determination at this time, allowing the complainants the opportunity to amend their filing.

With all agenda items addressed, the meeting concluded with a motion to adjourn, which was also unanimously approved. The commission's decisions reflect its ongoing commitment to resolving consumer complaints and ensuring clarity in utility billing practices.