Utah engineer proposes consumer protection bill against deceptive solar sales tactics

February 19, 2025 | 2025 Utah Legislature, Utah Legislature, Utah Legislative Branch, Utah


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Utah engineer proposes consumer protection bill against deceptive solar sales tactics
The House Public Utilities and Energy Committee of the Utah State Legislature convened on February 19, 2025, to discuss significant issues surrounding solar energy installations and consumer protection. A key focus of the meeting was the experiences of a long-time industry professional who shared insights from his extensive career in rural electrification and solar projects.

The speaker recounted his early work in 1997, where he helped electrify a village in Bangladesh using solar technology. He highlighted the evolution of solar energy in Utah, particularly following the introduction of a net metering law that allowed homeowners to install solar panels and receive credits for excess energy produced. Initially, these installations were primarily undertaken by hobbyists and enthusiasts, but as the market grew, concerns emerged regarding the practices of some salespeople entering the industry.

The speaker expressed frustration over misleading sales tactics that left consumers with significant financial burdens, including instances where homeowners faced liens on their properties due to unfulfilled promises from solar installers. He noted that many customers were left distressed after investing heavily in systems that did not perform as advertised.

In response to these ongoing issues, the speaker revealed that he was prompted by a customer to advocate for legislative measures aimed at protecting consumers from deceptive practices in the solar market. This led him to initiate a bill aimed at enhancing consumer protections, which he discussed with the Office of Consumer Protection.

The committee's discussions underscored the need for regulatory measures to ensure transparency and accountability in the solar energy sector, reflecting a growing concern for consumer rights as the industry continues to expand in Utah. The meeting concluded with a commitment to further explore legislative solutions that would safeguard consumers while promoting the adoption of renewable energy technologies.

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