[{"_1":2,"_87":-5,"_88":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6664059,"mediaKeyId","2386631-8342c7c862e7e658acc54ecfc98ea1a5","parentId",2386631,"title","CIO says Windows 11 rollout is on track; GIS upgrade, AI workshops and Youth Services Center systems highlighted","audioSeconds",42,"startMs",109000,"endMs",151000,"viewUrl","/Search/View?dp=1&key=2386631-8342c7c862e7e658acc54ecfc98ea1a5&start=109&end=151","thumbnailUrl","https://assets.pipeline.soar.com/2386631-8342c7c862e7e658acc54ecfc98ea1a5/thumbnail_109000.jpg","articleUrl","/articles/6664059/Indianapolis-City/Marion-County/Indiana/CIO-says-Windows-11-rollout-is-on-track-GIS-upgrade-AI-workshops-and-Youth-Services-Center-systems-highlighted","mediaUrl","https://secure.pipeline.soar.com/6664059-2f32a0c86230a130fbfb37629d7e34e9/orig.mp4?Expires=1770989128&Signature=Wnv~ONFJulIrQIOoU-j7vWq0bT2gixy4NeaBIgpeBvbxqR-1y9h9lV536UFJsCr6vc2gcGG~CoF1XIUxe7VgbBgqT7TUZZuLv2HTPMLU~dFVK6AiRhZfjVhlO4LgO3sNDpYtm7rTRtf8cmX93cX1b93w8W2iXHDGaINyTM4lSXcfiuMHyK~RxWvdC~AvTlhsApOxFOOl7nLbZIfMmfhTcC43Q5ef0wYjhHR7JcfOrP4NeERFdN~ynIXYuDCDDDC5vGzK7GkTlPEE0eakfsaP3E1x476rPP42T1P-sARXLsNa2Rks22A-B4y1F71rH4SK7ryzY9jjhF2xYyfXNGazTQ__&Key-Pair-Id=KUT5TJCACFTXG","author","City Council of Indianapolis, IN","date","2025-02-25T00:00:00Z","article","Colin Hill, chief information officer for Indianapolis and Marion County and director of ISA, told the Information Technology Board on Feb. 25 that a pilot for the Windows 11 upgrade has finished and agency rollouts are under way.

Hill said the pilot results have been positive and that ISA will continue deploying the upgrade to departments throughout the year. \"All signs are are looking really good,\" he said.

Hill summarized several enterprise projects and operational metrics that the board monitors. He said he adjusted the schedule for the GIS upgrade; the project timeline now shows work continuing through 2026 and the schedule entry reads in the presentation as \"February 20 eighth of 20 26.\" Hill said most work will be completed this year with ongoing support into 2026.

On criminal-justice information services (CJIS) compliance, Hill said a planned audit appears to have been delayed and that the office will extend its internal deadline, continuing work toward alignment and moving the target to the end of the year.

Hill also announced a formalized partnership with InnovateUs and that ISA has scheduled two internal AI workshops in April; he said a press release about the partnership would be issued \"later, today or tomorrow.\" He cautioned dates might change and said details would be shared with the board when finalized.

Hill reported on City-County Building (CCB) space moves tied to a restock and reconfiguration project, saying Office of Corporation Counsel was moving back to its 16th-floor location and the Mayor's Action Center would move to the sixth floor. He said the Youth Services Center project is complete and that staff are in a hyper-care period to monitor operations.

On vendor performance, Hill said vendor service-level agreements were met in January except one: a service-desk average speed to answer (ASA) fell short after a plan change temporarily cut remote users off the Internet. Hill said the vendor Bell posted an ASA of 94.76% against a 95% requirement. \"It was a very, unexpected issue,\" he said.

Hill reported customer satisfaction for the ticketing system rose to 99% in January 2025. He closed by inviting board questions on the report.

The board also received a brief finance update noting early-year encumbrances were within expected range and that chargebacks would be billed beginning in April.

What it means: the city is continuing multiple foundational IT upgrades and vendor-managed services while tracking operational impacts. The delayed CJIS audit and a missed ASA highlight ongoing compliance and vendor-management tasks the board will watch as projects proceed.","mediaType","Video","parentTitle","City Council of Indianapolis, IN - Information Technology Board - Feb 25, 2025","oneSentenceSummary","Colin Hill, chief information officer for Indianapolis and Marion County and director of ISA, told the Information Technology Board on Feb. 25 that a pilot for the Windows 11 upgrade has finished and agency rollouts are under way.","taxTitle","Indianapolis City, Marion County, Indiana","taxId",3627,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6664054,"IT Board approves seven contract amendments and renewals, including Fiddler, ESO, Microsoft and AT&T agreements",531,630000,1161000,"/Search/View?dp=1&key=2386631-8342c7c862e7e658acc54ecfc98ea1a5&start=630&end=1161","https://assets.pipeline.soar.com/2386631-8342c7c862e7e658acc54ecfc98ea1a5/thumbnail_630000.jpg","/articles/6664054/Indianapolis-City/Marion-County/Indiana/IT-Board-approves-seven-contract-amendments-and-renewals-including-Fiddler-ESO-Microsoft-and-ATT-agreements","https://secure.pipeline.soar.com/6664054-c7a548d02cb29c93852a5360f1921827/orig.mp4?Expires=1770989128&Signature=RzlJxooQTE3zY2bOmS9aOW94LYUPv3j5rsWrwCgWcF9cbbbje5r3n2fJmb923ekgq1t-B8pO7V6oYsGRlOBu6bYIBDvcIhmoAK~2eCvXER7SQLWZyFhpZkGR5XKsl3cqYnbvzVUkhEvTiKc4ZVTe-imu0lOpJMGK8-j8Mxsp0kfza8Dn33TAqmmNT-eX8MjLft0PqkO-YZ~q6LLaALm~1ENVBbSu7IXQbPuTZIYlmni8KdhwetVkkIYVqfAftFHWoHW81Qi-fktefja1kTnJafBL~Ip6E2sPxCfKU5rbFricGtMgZmeLs8HDhTPaejbF7Ab~mInf5c1ti5PM0cZCFQ__&Key-Pair-Id=KUT5TJCACFTXG","The Information Technology Board on Feb. 25 approved seven resolutions authorizing contract amendments, renewals or new agreements for city-county technology services. Each motion passed by voice vote; no recorded roll-call tallies were provided in the meeting transcript.

Resolution 25-6 (Fiddler Technologies): Marion County Recorder Faith Timbrough asked the board to approve an amendment increasing the not-to-exceed amount by $500,000, bringing the revised contract total to $2,432,320 for the recorder's land records vendor through May 2026. Timbrough said Fiddler is the county's land-records vendor and provides off-site hosting called Vashgen as a backup. Outcome: approved (motion and second on the record; voice vote).

Resolution 25-7 (ESO Solutions): Fire Department Chief (presented as Chief Rolfson) requested approval of a third and final amendment to the department's contract with ESO Solutions for the incident management system used by firefighters to record EMS and fire incidents, including on-scene tablets. Outcome: approved (motion and second; voice vote).

Resolution 25-8 (TKS timekeeping): Kenley Weber presented a one-year extension and increase not to exceed $221,700 for TKS; the contract's revised total will be $640,925. Weber clarified the contract is used to track inmates, not staff timekeeping. Outcome: approved (motion and second; voice vote).

Resolution 25-9 (Telamon antenna maintenance): Weber presented a five-year agreement with Telamon for antenna equipment and maintenance in the jail and sheriff's office to maintain radio communications; the total not to exceed amount reported was $1,000,899 (transcript: some figures read aloud with minor transcription artifacts). Outcome: approved (motion and second; voice vote).

Resolution 25-10 (Microsoft Unified Support): Kevin Moore, chief operating officer at ISA, said the board was being asked to approve up to $350,000 for one year of Microsoft Unified Support covering enterprise support services (not licensing). Hill noted the final cost was still being negotiated and would be below the requested cap. Outcome: approved (motion and second; voice vote).

Resolution 25-11 (AT&T MSA): ISA requested authority to spend up to $2,000,000 per year (total $8,000,000 for four years) under a master service agreement with AT&T for data circuits, phone numbers and related services; Moore clarified AT&T Mobility and cell-phone management are contracted separately. Outcome: approved (motion and second; voice vote).

Resolution 25-12 (Burke One FileNet/Kofax licenses): Kate Coaten, chief digital officer for ISA, presented a one-year renewal for FileNet and Kofax TotalAgility licenses managed through Burke One. The amendment increased the not-to-exceed amount by $350,000 for a revised total contractual cap of approximately $2,419,388. Outcome: approved (motion and second; voice vote).

Motions and vote details: the meeting transcript records motions and seconds for each resolution and the chair called for voice votes; no member-level vote tallies or abstentions were recorded. Where presenters clarified scope (for example, that a timekeeping contract tracks inmates or that AT&T Mobility is separate), those clarifications have been noted above.

Action items recorded in the meeting: all seven resolutions were approved and will proceed according to the contracts and terms presented to the board.","At its Feb. 25 meeting the Information Technology Board approved resolutions 25-6 through 25-12 covering vendor contract amendments and renewals totaling multiple millions; each resolution passed by voice vote with no roll-call tallies provided.","actionData","errors"]

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CIO says Windows 11 rollout is on track; GIS upgrade, AI workshops and Youth Services Center systems highlighted

IT Board approves seven contract amendments and renewals, including Fiddler, ESO, Microsoft and AT&T agreements