[{"_1":2,"_123":-5,"_124":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87,99,111],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6306969,"mediaKeyId","2435793-47da009fb304cb168553147b36873469","parentId",2435793,"title","Vietnamese American Service Center reports growing demand; leaders recommend model for other place-based centers","audioSeconds",1569,"startMs",4034930,"endMs",5604810,"viewUrl","/Search/View?dp=1&key=2435793-47da009fb304cb168553147b36873469&start=4034&end=5604","thumbnailUrl","https://assets.pipeline.soar.com/2435793-47da009fb304cb168553147b36873469/thumbnail_4034930.jpg","articleUrl","/articles/6306969/Santa-Clara-County/California/Vietnamese-American-Service-Center-reports-growing-demand-leaders-recommend-model-for-other-place-based-centers","mediaUrl","https://secure.pipeline.soar.com/6306969-a9f2106f6aeeb44c71d85fe4f2c18b63/orig.mp4?Expires=1771152056&Signature=KRXVLdItSq4Z-cEHGtojcgeMwxpNwEkS7AT1SjR3MMlX~~wOajOd6rwGSq~L95mL99HQ5dLmMa8F03~Mv2vUiEipTf-fYHKy7Cg7LZMAsU9nFaVt2oi2m~zEDYBBMfUZGtKQcCVU8JwsBhD-Dp99LHqvJwwDYL~IgfV9Vw2BXXoD9Ow4kZMtjIrBShTDG5f81fucHsTtW9ppB48S4Iy56~EmYH8ZlG~hS80pjcX0qYjIfLMCMvCD3TG6qJJs13oZ8XgDjIcOAl8ESfcCqBxMyW0v5jpnQRDYLCawOuO26v9~14mDk7EZzy09rIrPi1Nitef2LVTT4nNtJ9TqZA4nwA__&Key-Pair-Id=KUT5TJCACFTXG","author","Santa Clara County CA","date","2025-01-27T22:06:57Z","article","The Vietnamese American Service Center (VASC) presented its first annual impact report to the Santa Clara County Children, Seniors and Families Committee on Feb. 27, with department leaders reporting growth across medical, behavioral health, dental, pharmacy, laboratory and senior nutrition services.

Hani Tran, senior manager at VASC, and partner leaders from behavioral health and ambulatory care described the center as a co-located, culturally and linguistically tailored hub that served thousands of clients in fiscal year 2024. Behavioral health leaders reported serving more than 3,600 individuals in FY24 with more than 300 new clients; ambulatory care leaders said medical, dental and pharmacy volumes rose and that the center’s integrated model is producing improved quality metrics — including lower no-show rates compared with other clinics in the system. Pharmacy volumes rose by about 78% year-over-year, the presenters said, and the center provides immunizations and services to patients who are not paneled elsewhere in the county system.

The senior nutrition program at VASC, launched in December 2021, now offers indoor congregate dining and meal pick-up six days a week, including culturally appropriate Vietnamese vegetarian and non-vegetarian options and home-delivered meals to homebound older adults; presenters reported the site serves roughly 500 meals daily. Community engagement at VASC has included holiday events, Lunar New Year celebrations and an annual hallmark event that drew about 1,900 attendees.

Supervisors commended VASC as a model of place-based, co-located services that could be replicated in other communities. Committee members asked staff to include outreach metrics and ZIP-code-based service-area data in the next semiannual status report so the board can track where clients originate and consider how the model might be expanded or adapted to other high-need communities.

Ending

The committee voted to receive the VASC report and requested that future status reports include outreach efforts and service-area ZIP-code data; the motion carried on a recorded voice vote (Vice Chair Young: yes; Chair Arenas: yes). Presenters said they will provide semiannual updates on the center’s performance.","mediaType","Video","parentTitle","County of Santa Clara Children, Seniors, and Families Committee Meeting February 27, 2025 1:30 p.m.","oneSentenceSummary","County leaders told the committee the Vietnamese American Service Center’s first annual impact report shows strong growth across medical, behavioral health, dental and senior nutrition services and highlighted the center’s role as a culturally tailored, co-located hub.","taxTitle","Santa Clara County, California","taxId",2855,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6306984,"Supervisors direct staff to form community child-welfare roundtable, favor hybrid approach",2543,589935,3133135,"/Search/View?dp=1&key=2435793-47da009fb304cb168553147b36873469&start=589&end=3133","https://assets.pipeline.soar.com/2435793-47da009fb304cb168553147b36873469/thumbnail_589935.jpg","/articles/6306984/Santa-Clara-County/California/Supervisors-direct-staff-to-form-community-child-welfare-roundtable-favor-hybrid-approach","https://secure.pipeline.soar.com/6306984-cf50835ad6048ce4fe20315ab9c5266e/orig.mp4?Expires=1771152056&Signature=EUfLgD19zbfrPHZwePh56VDSYri-9lUefrNrehFIQQjN9i1G17RbQuxtc~lkuFvsAH99ZM6psuPU0Zf0JObatwKf4ol90ZJ7E8NAZxYOlaacMYkRGQyvfARjoaMoQnA~hccaTgd6UzjNkM1NEhORo0tyXVXJzwGb5AR6-kEoCYeXWzLKAgn7PlTx1KYBByBtSHxllaJCvHCcWBLI7~P2xrU3aCl7Cye6xLNJx2zVCztJIPw29TbWNfvtjiQ5WcK1BQkSgsryFSBloiQEWYFoNCoTZasJiAO9-tIIVHMGlbesr9f-BtztkwbyljOy0oD-xNy~L8LI1WW0MsnXi7Z0fQ__&Key-Pair-Id=KUT5TJCACFTXG","The Santa Clara County Children, Seniors and Families Committee on Feb. 27 directed county staff to pursue creation of an administratively run child-welfare community roundtable and to return to the committee with a refined recommendation that explores integrating that roundtable with the Child Abuse Prevention Council.

The committee’s discussion followed a presentation by Department of Family and Children Services (DFCS) staff of three options for creating a community forum: (1) designate the existing Child Abuse Prevention Council (CAPC) for the role, (2) form a new 15–20 member administrative roundtable of community-based and DFCS affinity groups, or (3) repurpose DFCS’s quarterly community forum of roughly 200 participants. DFCS described tradeoffs for each option: CAPC is a structured Brown Act body with established membership and monthly DFCS report-outs but would require bylaw changes; a new administrative roundtable would be quicker to stand up and easier to keep informal; and the large DFCS community forum reaches many stakeholders but would require changes to yield deeper, actionable feedback.

Supervisor Arenas framed the committee’s goal as producing useful deliverables for the county’s corrective action plan (CAP) and the Strategic Improvement Plan (SIP). She recommended a hybrid, phased approach: stand up an administrative roundtable now to gather stakeholder voices (including Project Phoenix, Black Kitchen Cabinet and affinity groups within DFCS) and simultaneously ask CAPC whether it can be restructured to receive and steward that input. DFCS said it is leaning toward CAPC as a vehicle because of its facilitation structure but acknowledged CAPC is a Brown Act body and would need to vote to accept a new role.

James Shapiro Givens, identified in the meeting as president of the Child Abuse Prevention Council, cautioned the committee that “the Child Abuse Prevention Council and its subcommittees are Brown Act bodies,” meaning membership meetings must be in person under county rules; he recommended clarifying the roundtable’s deliverables so CAPC or another forum can provide actionable input to the board and DFCS.

Committee members emphasized three priorities for any forum: (1) ensure representation from people with lived experience and equity-focused stakeholder groups, (2) craft a clear deliverable such as feedback to the CAP and SIP or other reform tools, and (3) avoid creating duplicative meetings that tax community and staff time. The supervisors asked staff to return with refined recommendations after outreach to CAPC and proposed roundtable participants.

Ending

The committee voted to receive the DFCS report and to direct administration to pursue option 2 (an administrative child-welfare community roundtable) while continuing parallel conversations with CAPC about possible integration in the future. The motion carried on a recorded voice vote (Vice Chair Young: yes; Chair Arenas: yes). Staff said they would return to the committee with a more detailed plan and whether further full-board action would be required depending on the path chosen.","The Santa Clara County Children, Seniors and Families Committee on Feb. 27 directed staff to establish an administrative child-welfare community roundtable and to return with a plan that explores later integration with the Child Abuse Prevention Council.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6306965,"Committee hears briefings on emerging issues: youth task force recruitment, probation projects and senior nutrition expansions",716,7994540,8710570,"/Search/View?dp=1&key=2435793-47da009fb304cb168553147b36873469&start=7994&end=8710","https://assets.pipeline.soar.com/2435793-47da009fb304cb168553147b36873469/thumbnail_7994540.jpg","/articles/6306965/Santa-Clara-County/California/Committee-hears-briefings-on-emerging-issues-youth-task-force-recruitment-probation-projects-and-senior-nutrition-expansions","https://secure.pipeline.soar.com/6306965-464fc0bcb60b4c05332103d73c174b59/orig.mp4?Expires=1771152056&Signature=jL7BZBBgTAV8Y-zM0HO6gNn7u7HWP3GAz-U4EVJAZSfJ4GxTKqMlf4E7SfonXpXYfc6wZexa8jwIPuxNZt58h3a0csr6ixVZ0KZb6Cz815gpEuHYX5-ONA22YUThwGHQka~ZSqqKRxxGOf~E3tZXTbnlQ8ZRTxU8MIKAOiG9ZuPEYpXfLm8W1qezfg28SycyY~CtpJaxb8gIy7egKTl-bT8k88fgIkv8xPMZmntWm65Cjp3Md9rSACjBo1~EpeuQ61g4aTCZAmYpVJJAKY-muKJBRKB6kdKG6Syw8egII4SUFVjA5p9To9St3kLrKNtUU2~QptrEz6SVhdYmKeF2gA__&Key-Pair-Id=KUT5TJCACFTXG","The Children, Seniors and Families Committee concluded its meeting with a series of brief status updates from county offices on emerging program issues and outreach plans.

Office of Children and Families staff said the county is recruiting high-school applicants for the youth task force, with four vacancies (two in District 4 and two in District 2). The office also announced a summer internship opportunity for current youth task force members focused on policy research and supports for unhoused students and post-secondary transitions. Committee members asked staff for outreach materials and social-media graphics to promote the opportunity to eligible students.

Probation staff reported programmatic work at James Ranch and juvenile hall, including voter-registration and a new youth advisory council at juvenile hall intended to give residents a voice on facility improvement and programming. Probation also highlighted a collaborative poster project on workers’ rights with the Office of Women’s Policy and the Office of Labor Standards Enforcement; youth may earn prizes with proceeds available for restitution or reentry support.

On seniors programming, county staff reported that a CHAMPS restaurant-meal pilot launched with partners Self-Help for the Elderly and The Health Trust and that the senior nutrition program continues to expand culturally specific options and pick-up services. Child Support Services leadership said they are monitoring federal budget developments because the program is funded in part by federal dollars.

Ending

The committee received the updates, encouraged promotion of the youth task force application and asked county offices to continue tracking federal budget impacts to county services.","Committee members received short updates from county offices on emerging issues: youth task force recruitment, probation youth advisory councils and a new CHAMPS restaurant-meal pilot for seniors, and discussed federal budget uncertainty. The committee asked staff to continue monitoring federal changes and to promote the youth task force opening.",{"_33":100,"_35":36,"_37":38,"_39":101,"_41":102,"_43":103,"_45":104,"_47":105,"_49":106,"_51":107,"_53":108,"_55":56,"_57":58,"_59":109,"_61":62,"_63":64,"_65":110,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6306974,"DFCS proposes school-based social-worker pilot to link schools with county services",3212,3147420,6360335,"/Search/View?dp=1&key=2435793-47da009fb304cb168553147b36873469&start=3147&end=6360","https://assets.pipeline.soar.com/2435793-47da009fb304cb168553147b36873469/thumbnail_3147420.jpg","/articles/6306974/Santa-Clara-County/California/DFCS-proposes-school-based-social-worker-pilot-to-link-schools-with-county-services","https://secure.pipeline.soar.com/6306974-95a6c3b7ea57a8dd249a70b56052114e/orig.mp4?Expires=1771152056&Signature=YKgLMDvB1gbFmVDCZHadTsPJVaStzO4Psp91Bj-nK04KEIqglC8zKqx5gpRiM7C00BspmZna0zSuSH4oJp8DqPv4lTO-5K2391K-K-jXLsWBsf-aui4Tfx~DOcD-hcJ9SBYHaF3HIAEq51Qdyx8l-QTDpHNVS6OgwJmee2TQS7oH8gl1qdn8rZ9c02PBv72AKsSqZFN~hxkS9zA9Y1SwaUyH60cUNxWQ3PZHKkIjrt3l~5aAkrzGSvcaiasJtRK5ZvwED~8colR8DOQaNGhOVLNMNUV3TGgsWQrxe-z9~D-sEX5u~P5GhphglrDl80COsWYyEM~6Xisrxmbrp1CDtg__&Key-Pair-Id=KUT5TJCACFTXG","Department of Family and Children Services officials described a pilot program on Feb. 27 that would place DFCS social workers at two schools in high-referral ZIP codes to improve resource connections, support educators in identifying families in need and to assist when a suspected child-abuse report is required.

DFCS staff said the pilot idea grew from suggestions by CANS Center staff who noted many incoming calls described families in need of services rather than clear abuse. The pilot would include training for school personnel on child-welfare practices and mandated reporting, and would also build partnerships with community-based organizations to provide resources. DFCS presented a map showing ZIP codes with the highest child-abuse referral counts and said it expects one pilot site in San Jose and another in Gilroy.

Implementation steps listed by DFCS included continuing design discussions with CANS and prevention staff, identifying and securing one or two school partners, negotiating memoranda of understanding with schools, coordinating with labor on staffing, and identifying community partners. DFCS said it hopes to have one site operational by the start of the school year in August, with the second to follow between August and January.

Supervisor Young and other committee members voiced support for the pilot and requested implementation status updates at the next CSFC meeting. The committee voted to receive the report and asked for ongoing status reporting; the motion passed on recorded voice vote (Vice Chair Young: yes; Chair Arenas: yes).

Ending

DFCS said the pilot is ambitious but feasible with existing relationships and would be coordinated with schools, labor partners and community organizations. The committee asked staff to report back on progress and implementation milestones at upcoming CSFC meetings.","DFCS presented a plan for a CANS community-based social-worker pilot to station social workers at two school sites (San Jose and Gilroy ZIP codes identified) to train school staff on mandated reporting and connect families to resources. The committee asked for status updates at the next CSFC meeting and supported the pilot.",{"_33":112,"_35":36,"_37":38,"_39":113,"_41":114,"_43":115,"_45":116,"_47":117,"_49":118,"_51":119,"_53":120,"_55":56,"_57":58,"_59":121,"_61":62,"_63":64,"_65":122,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6306979,"DFCS reports progress on corrective action plan; auditors and new tools to monitor safety plans",472,3163645,3635680,"/Search/View?dp=1&key=2435793-47da009fb304cb168553147b36873469&start=3163&end=3635","https://assets.pipeline.soar.com/2435793-47da009fb304cb168553147b36873469/thumbnail_3163645.jpg","/articles/6306979/Santa-Clara-County/California/DFCS-reports-progress-on-corrective-action-plan-auditors-and-new-tools-to-monitor-safety-plans","https://secure.pipeline.soar.com/6306979-c8e5e2cd8ee641a08cc9a7dc013aeaeb/orig.mp4?Expires=1771152056&Signature=ee7vxdjkv~h7xpHt9Yhx6jatgg6xcMKxKSGASrFw3OncToHhPJaAargJJVvdPBHbtR1WC64SXRKAY78K2-b4aCNNXGGwYA~Dp1huIID9QU1L7AchCfwjGAnP9rcJhmLRkFXvpKY0Y-AcLBE1gsBwhkfDaml0cwB0eE8oza8ekdMjrpUGY9EfPgdV7qWVc-FhQc508TC-IW77UGW03ZJzMV0jAmJFi19897x~vIBRMHTqwQmE-2jpXh5vIr690YPSBGGy5gi5GUmkO4hJYdmzz3t52wy-EaANLVlllfpTeoq~105dYx19kc-bzNdjyYOJ31MI6eAecwDF3ac7xHHoaA__&Key-Pair-Id=KUT5TJCACFTXG","Department of Family and Children Services officials described new tools, trainings and partnerships on Feb. 27 as part of their effort to implement Santa Clara County’s corrective action plan (CAP) negotiated with the California Department of Social Services.

DFCS staff said they have completed development of a safety-plan audit tool to assess whether active safety plans for children identify threats, include a protective adult, are signed and otherwise accomplish the intended safety actions. DFCS said the audit tool is being built into the department’s technology platform and will produce a dashboard for tracking results. DFCS also outlined plans or completed work for a set of additional quality-improvement tools: a child-and-family-team (CFT) tool to track who participates in team meetings; a structured-decision-making (SDM) safety assessment tool and an SDM risk-assessment tool; and a visits CQI tool to examine case contacts.

“Most of our trainings have been really aimed at the front end,” DFCS staff said, acknowledging feedback from staff about the need for continued learning for teams working with families on an ongoing basis. DFCS reported it has conducted multiple safety-planning trainings (it said 17 trainings to date) and will continue rollouts; staff estimated about “a handful” (roughly 30–40 people) remain to be trained in March on safety planning.

Committee members pressed DFCS for assurances on how the CAN (Child Abuse and Neglect) call center handles incoming calls and callbacks. Several public commenters told the committee they had repeatedly reported suspected abuse and said they had not received screenings or adequate follow-up. In response the committee voted to receive the DFCS CAP update and requested a separate agenda item and off-cycle updates on CAN center operations and callback performance—including counts of calls handled by clerical staff versus social workers and typical callback times.

Ending

DFCS said it is closely coordinating with the state and with technical partners such as Evident Change and UC Berkeley in developing and validating the CQI tools. The committee asked DFCS to return with a training dashboard and to bring CAN center operational data back to CSFC for review; the motion to receive the report and agendize CAN center reporting carried on a recorded vote (Vice Chair Young: yes; Chair Arenas: yes).","Department of Family and Children Services told the committee it has developed audit tools and expanded trainings intended to address corrective action plan findings; the committee requested follow-up reporting and asked DFCS to place the Child Abuse and Neglect (CAN) call center on a future agenda for performance review.","actionData","errors"]

Article not found

Vietnamese American Service Center reports growing demand; leaders recommend model for other place-based centers

Supervisors direct staff to form community child-welfare roundtable, favor hybrid approach

Committee hears briefings on emerging issues: youth task force recruitment, probation projects and senior nutrition expansions

DFCS proposes school-based social-worker pilot to link schools with county services

DFCS reports progress on corrective action plan; auditors and new tools to monitor safety plans